Customers will need to insert a key card, type in a PIN and then use unique biometric fingerprint technology in order to have their box delivered to them. There will be three levels of security attached to each safety deposit box, meaning that only the owner of the box will be able to access it. The new service uses a ‘robot picking system’ that delivers the customer’s box from a secure vault to their own private viewing room located on the ground floor banking hall.
Customers will be able to access their safety deposit box on-demand without the need to make an appointment.
